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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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gloria Juarez

August 6, 2026

5  out of  5
rating by gloria Juarez
"Excelente atención muy amable"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Cristel Noel’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Blanca Ordonez

August 3, 2026

5  out of  5
rating by Blanca Ordonez
"Muy buena atención,son profesionales en lo que hacen, me asistieron inmediatamente Angie fue muy amable. Los recomiendo"
We responded:
"Blanca, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Cristel Noel and Team "
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Kevin Pineda

August 3, 2026

5  out of  5
rating by Kevin Pineda
"Excelente í amable servicio …."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Crisangel Picon Toj

July 31, 2026

5  out of  5
rating by Crisangel Picon Toj
"Excelente servicio amable profesional y mu eficaz"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Kevin Pereira

July 24, 2026

5  out of  5
rating by Kevin Pereira
"Me siento muy satisfecho con la señorita edyt excelente atención.....muchas gracias por ayudarme Dios les bendiga"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Nathaly Gonzales

July 23, 2026

5  out of  5
rating by Nathaly Gonzales
"Working with Gerania Vilchez to update my renter's insurance policy was an absolute pleasure. She made the entire process incredibly easy and stress-free. Gerania took the time to ensure I fully understood all the information and coverage options. I highly recommend her to anyone looking for a seamless experience."
We responded:
"Thank you so much for your kind review, Nathaly!  If you need insurance assistance, we are just an email or call away! - Cristel Noel, your State Farm Agent   "
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Veronica Borges

July 21, 2026

5  out of  5
rating by Veronica Borges
"Nathan has been amazing to work with! He's always quick to respond, incredibly helpful, and genuinely cares about getting things resolved. He makes the insurance process so much easier and always keeps us updated along the way.

We truly appreciate all of your hard work, Nathan. Thank you for the outstanding service!"
We responded:
"Veronica, thank you for the fantastic review! We’re always here to support you with your insurance needs in Richmond. "
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Noe Ochoa

July 16, 2026

5  out of  5
rating by Noe Ochoa
"Gracias por la atención de servicio al cliente con la agente Gerania que me brindó un buen servicio he información"
We responded:
"Noe, thank you for the fantastic review! We’re always here to support you with your insurance needs in Richmond. "
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David

July 16, 2026

5  out of  5
rating by David
"Llamé por un problema que tuve con mi tarjeta , y la joven que me atendió su nombre es Edis ella fue muy amable y muy respetuosa, un servicio muy excelente 👌"
We responded:
"David, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Cristel Noel and Team "
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Jose Hernandez

July 15, 2026

5  out of  5
rating by Jose Hernandez
"Muy buena"
We responded:
"Hi jose, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Cristel Noel’s team.  Please reach out to us if any questions come up!  - Cristel Noel’s Insurance Team "
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Henderson Sánchez

July 14, 2026

5  out of  5
rating by Henderson Sánchez
"Muy buen servicio y buena atención de parte de todo su grupo , la srta Angelica siempre es muy amable y dispuesta ayudarte.. repito no todos son excelentes 🙏🏻"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Melody Robbins

July 14, 2026

5  out of  5
rating by Melody Robbins
"Angelica was very helpful getting my issue with the app and automated payment resolved quickly. Anytime I call the office, they’re all very helpful."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Cristel Noel’s Team. "
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Daniel Hernandez

July 13, 2026

5  out of  5
rating by Daniel Hernandez
"Excelente atención 10 de10 gracias"
Profile photo of Javier Jose Molina chacon

Javier Jose Molina chacon

July 13, 2026

5  out of  5
rating by Javier Jose Molina chacon
"Una buena y éxelente atención muy amables gracias"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Diane Lenk

July 10, 2026

5  out of  5
rating by Diane Lenk
"Was able to pull up policy and answer my questions in a timely manner. Then resolved the problem. Very polite and helpful!"
We responded:
"We appreciate your review, Diane. We are so happy that you had such a wonderful experience with State Farm Agent Cristel Noel’s Team here in Richmond ! "
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Karina D'Estefano-Ruiz

July 1, 2026

5  out of  5
rating by Karina D'Estefano-Ruiz
"I had an amazing experience working with Gerania Vilchez while getting my first car insurance policy for my first vehicle. She made the entire process simple, stress-free, and easy to understand. Gerania was patient, knowledgeable, and took the time to answer all of my questions, making sure I found the best coverage for my needs. One thing I especially appreciated is that she speaks both English and Spanish, which makes the experience even more comfortable and accessible for a wider range of customers. Her professionalism, kindness, and excellent customer service truly stood out. I highly recommend Gerania to anyone looking for an insurance agent who genuinely cares and goes above and beyond!"
We responded:
"Thank you so much for the 5-stars, Karina! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Aleja Espinal

June 30, 2026

5  out of  5
rating by Aleja Espinal
"Excelente atención de Edis, la información clara y precisa, y me resolvió mis dudas, excelente!!"
We responded:
"Aleja, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Cristel Noel’s Team here in our Richmond office. "
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Amilcar Aguirre

June 29, 2026

5  out of  5
rating by Amilcar Aguirre
"Muy buena atención."
We responded:
"Thank you for the amazing review, Amilcar! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Mary Mendez

June 22, 2026

5  out of  5
rating by Mary Mendez
"Excelente servicio"
We responded:
"Thank you for the fantastic review, Mary! We are always here to help with your insurance needs here in Richmond . "
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jose martinez

June 22, 2026

5  out of  5
rating by jose martinez
"exliecente servico"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Cristel Noel’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Junior A Valero

June 16, 2026

5  out of  5
rating by Junior A Valero
"Me atendió Angie muy amable atenta y rápida con mis tarjetas del seguro de mis vehículos gracias 👍"
We responded:
"Thank you so much for the 5-star rating, Junior! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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jose chavez

June 10, 2026

5  out of  5
rating by jose chavez
"Great customer service."
We responded:
"Thank you for the 5-star review, jose! Here on State Farm Agent Cristel Noel’s Team, we are proud to serve our community and appreciate your recognition. "
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cecilia brain

June 4, 2026

5  out of  5
rating by cecilia brain
"7th The agent mis Gerania was very good and kind, she provided great service, she heard patiently all my inquiries, and ensured I was satisfied"
We responded:
"Wow, thank you for the 5-star review, cecilia! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Renan Antonio Angel

May 29, 2026

5  out of  5
rating by Renan Antonio Angel
"Son muy buenos los recomiendo sin miedo alguno yo tengo todos mis seguros con ellos ayudan mucho y son muy pero muy amables"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Richmond to know that you had such a wonderful experience with us here on State Farm Agent Cristel Noel’s Team."
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David Hernandez

April 29, 2026

5  out of  5
rating by David Hernandez
"Muy agradecido por la atención de los representantes cada vez que llamo por alguna inquietud. Siempre tienen paciencia para responderme mis preguntas. Siempre los recomiendo con mis amistades. Muchas gracias"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "