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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Javier Jose Molina chacon

Javier Jose Molina chacon

April 24, 2026

5  out of  5
rating by Javier Jose Molina chacon
"Una buena experiencia con los representantes, muy pacientes y efiencientes. Los recomiendo!!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Patricia Davila

April 22, 2026

5  out of  5
rating by Patricia Davila
"Excelente atención. Angélica Acosta me ayudó en todo el proceso con mucha paciencia y claridad. Se nota que le importa realmente ayudar a sus clientes y encontrar la mejor opción para cada caso. Me sentí muy bien orientada y segura con toda la información que me dio. La recomiendo 100%."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Cristel Noel’s Team. "
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Linda Bergman

April 21, 2026

1  out of  5
rating by Linda Bergman
"Worst service ever. She is literally never in the office. It doesn't matter when I call. I highly recommend any other agent or another company completely. I'm waiting two full weeks for help with a windshield replacement. This should be easy peasy."
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Kayla Martinez

April 21, 2026

5  out of  5
rating by Kayla Martinez
"The customer service representative at State Farm was very helpful, professional, and patient, her name is Gerania Vilchez. She made sure we understood and answered all of our questions. Great experience"
We responded:
"Thank you so much for the 5-star rating, Kayla! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Marco Bonilla

April 21, 2026

5  out of  5
rating by Marco Bonilla
"Estoy muy contento son muy amables y profesionales- Gerania vilchez fue la agente que me asitio muy agradecido con el life insurance de mi hija"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of mariaangelica vivas

mariaangelica vivas

April 19, 2026

5  out of  5
rating by mariaangelica vivas
"La atención de Angélica te hace sentir en confianza para obtener la información completa de lo que necesitas y es mejor para uno. Si llamas, pregunta por ella!!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Richmond to know that you had such a wonderful experience with us here on State Farm Agent Cristel Noel’s Team."
Profile photo of Sonia Perez

Sonia Perez

April 17, 2026

5  out of  5
rating by Sonia Perez
"Gerania Is such an amazing person. She helped me out getting house insurance for my home. The process was so easy. She made sure i understood everything clearly. This is my 2nd year coming back to her."
We responded:
"Sonia, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Cristel Noel’s Team here in our Richmond office. "
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Ruvert Nava

April 14, 2026

5  out of  5
rating by Ruvert Nava
"Gracias edis por tu gran atención y tu amabilidad"
We responded:
"Thank you for the amazing review, Ruvert! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Carlos Vera

Carlos Vera

April 14, 2026

5  out of  5
rating by Carlos Vera
"La atención es excelente muy amable la señorita eddy es super atenta"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of john eliecer echavarria medina

john eliecer echavarria medina

April 9, 2026

5  out of  5
rating by john eliecer echavarria medina
"Muy buena atención. La chica edismar carrizo muy eficiente y amable. Gracias."
We responded:
"Wow, thank you for the 5-star review, john! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Daniela Diaz

Daniela Diaz

April 9, 2026

5  out of  5
rating by Daniela Diaz
"Excelente servicio, recomendado 100% a Edis"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Richmond to know that you had such a wonderful experience with us here on State Farm Agent Cristel Noel’s Team."
Profile photo of Federico Ramírez

Federico Ramírez

April 7, 2026

5  out of  5
rating by Federico Ramírez
"Gerania vilches es una persona muy apacible buena atención y ama su trabajo ,se apasiona por lo hace lo recomiendo a las personas que lo visitan ella es un amor y lo refleja,, mi umilde opinión"
We responded:
"Thank you for the amazing review, Federico! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Yamileth Castro

Yamileth Castro

April 2, 2026

5  out of  5
rating by Yamileth Castro
"Great customer service. Thank you to Kasey, very professional and helpful with my quote. Also very respectful, highly recommend !!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Cristel Noel’s Team! We deeply appreciate your kind words here in Richmond . "
Profile photo of José Alfredo Alvarado

José Alfredo Alvarado

April 2, 2026

5  out of  5
rating by José Alfredo Alvarado
"Hermanita fue un buen servicio es muy amable"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Cristel Noel’s Team here in Richmond . "
Profile photo of Julia Alejandra Contreras Roa

Julia Alejandra Contreras Roa

April 2, 2026

5  out of  5
rating by Julia Alejandra Contreras Roa
"À la hora de su servicio Edis fue muy amable y paciente con migo"
We responded:
"Thank you for the fantastic review, Julia! We are always here to help with your insurance needs here in Richmond . "
Profile photo of Marco Muñoz

Marco Muñoz

April 2, 2026

5  out of  5
rating by Marco Muñoz
"Estoy muy satisfecho de la asesoría de parte de Edis fue muy generosa y amable muchas gracias por su servicio"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Eder Carrizo

Eder Carrizo

April 2, 2026

5  out of  5
rating by Eder Carrizo
"La señorita Edis fue muy amable y paciente a la hora de atenderme, un excelente servicio."
We responded:
"Thank you so much for the 5-stars, Eder! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Cristel Noel’s Team anytime."
Profile photo of Wester Diaz

Wester Diaz

March 30, 2026

5  out of  5
rating by Wester Diaz
"Great customer service Kasey helped me with my automated payments for business."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Cristel Noel’s Team. "
Profile photo of Maria Fernanda Becerra Manamá

Maria Fernanda Becerra Manamá

March 30, 2026

5  out of  5
rating by Maria Fernanda Becerra Manamá
"Muy buen servicio. Mila siempre está a disposición de resolver nuestras dudas. Muchas gracias."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Sofía De Freitas

Sofía De Freitas

March 27, 2026

5  out of  5
rating by Sofía De Freitas
"Queria contratar um seguro para a minha casa e, por isso, contactei várias agências para conhecer diferentes opções. No entanto, quando entrei em contacto com esta agência, fiquei totalmente convencida! Fui atendida pela Dona Angélica Acosta, que esclareceu todas as minhas dúvidas com enorme profissionalismo, simpatia e dedicação!"
We responded:
"Wow, thank you for the 5-star review, Sofía! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Deyanira Vivas

Deyanira Vivas

March 27, 2026

5  out of  5
rating by Deyanira Vivas
"Muito satisfeita! Fui atendida pela Senhorita Angélica, que foi extremamente profissional, simpática e disponível em todo o processo. Tinha várias dúvidas e ela fez questão de explicar tudo com clareza e paciência, ajudando-me a perceber as coberturas e a escolher a melhor opção para a minha situação. Senti-me realmente acompanhada e apoiada. Fiquei muito mais tranquila depois de tratar de tudo. Recomendo vivamente!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Cristel Noel’s Team here in Richmond . "
Profile photo of D.G

D.G

March 27, 2026

5  out of  5
rating by D.G
"Awesome service and super sweet young lady , Thank you to Kasey Diaz for the help. If you’re looking for insurance she will get you right and take care of you."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Cristel Noel’s Team! We deeply appreciate your kind words here in Richmond . "
Profile photo of emily velasquez

emily velasquez

March 27, 2026

5  out of  5
rating by emily velasquez
"Me sentí muy bien atendida y agradecida con Edis. En lo personal estoy muy satisfecha por toda su ayuda siempre. Que Dios la bendiga siempre muchas gracias 🙏🏽💞"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Cristel Noel’s Team. "
Profile photo of Janae Studio

Janae Studio

March 27, 2026

5  out of  5
rating by Janae Studio
"Llame para cotizar un seguro de auto y recibí atención de parte de la agente Edis Carrizo, la atención fue muy profesional, aclaro muchas de mis dudas. Quedé súper satisfecha con su atención. Gracias Edismar Carrizo"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Francisco Cedillo

Francisco Cedillo

March 27, 2026

5  out of  5
rating by Francisco Cedillo
"Estuvo muy bien el servicio recibí atención de Edis para completar mis pagos automáticos"
We responded:
"Francisco, thank you for your wonderful review of State Farm Agent Cristel Noel’s Team!"